Privacy Policy

1. Data Controller

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights, users are informed that the controller responsible for processing the personal data collected through the website www.therocaviewsibiza.com is:

Data Controller: THE VIEWS PROPERTIES, S.L.
Tax Identification Number (NIF): B06853683
Registered office: Calle Pere Francés, 9, 3rd floor, Office 307, 07800 Eivissa, Illes Balears, Spain
Email: info@theviewsproperties.com

Hereinafter, “THE VIEWS PROPERTIES”.

2. Personal Data Processed

THE VIEWS PROPERTIES may process the following personal data:

  • First name and surname.
  • Email address.
  • Telephone number.
  • Information entered by the user in the message field.
  • Information provided when requesting further details or arranging a viewing.
  • Technical and browsing data, such as the IP address, device type, browser, access logs and information collected through cookies, where applicable.

The data is obtained directly from the user through the website forms, email, telephone communications or other contact methods provided by THE VIEWS PROPERTIES.

3. Purposes of Processing

Personal data may be processed for the following purposes:

3.1. Responding to Enquiries

To manage and respond to enquiries, requests for information or communications submitted by the user.

3.2. Arranging Viewings

To contact interested parties and arrange private viewings of The Roca Views Ibiza residences.

3.3. Managing Pre-contractual Relationships

To provide the commercial, technical or property-related information requested by the interested party and carry out the necessary steps prior to a potential contractual relationship.

3.4. Marketing Communications

To send information about the residences, availability, project developments or related services only when the interested party has expressly authorised this through a separate and voluntary option.

The user may withdraw their consent to receive these communications at any time.

3.5. Website Security and Operation

To ensure the website’s technical operation, prevent fraudulent use, detect incidents, protect systems and maintain the website’s security.

3.6. Compliance with Legal Obligations

To comply with any legal, administrative, tax or judicial obligations applicable to THE VIEWS PROPERTIES.

4. Legal Basis for Processing

The legal bases that permit the processing of personal data are:

  • The implementation of pre-contractual measures requested by the interested party when contacting us to obtain information or arrange a viewing.
  • The user’s consent when voluntarily submitting a form or authorising the sending of marketing communications.
  • The legitimate interest of THE VIEWS PROPERTIES in ensuring security, preventing misuse and maintaining the operation of the website.
  • Compliance with the legal obligations applicable to the Data Controller.

When processing is based on consent, the user may withdraw it at any time without affecting the lawfulness of any processing carried out before its withdrawal.

5. Mandatory Nature of the Data

Fields marked as mandatory in the forms must be completed so that THE VIEWS PROPERTIES can respond to the request.

If the user does not provide this information, the enquiry or viewing request may not be processed correctly.

The user guarantees that the information provided is truthful, accurate, complete and up to date. The user also agrees to communicate any changes to this information.

6. Data Retention

Personal data will be retained for as long as necessary to respond to the enquiry, manage the request, arrange the viewing or maintain the relationship with the interested party.

Once that relationship has ended, the data may remain duly blocked for the periods required by applicable legislation or for as long as legal liabilities may arise.

When processing is based on consent to receive marketing communications, the data will be retained until the interested party withdraws that consent or requests its deletion.

Technical data and security logs will be retained for the period reasonably necessary to ensure the security of the website and manage potential incidents.

7. Recipients and Service Providers

Personal data will not be sold, rented or disclosed to third parties for commercial purposes.

It may be accessed by service providers that provide services necessary for the operation of the website and the communications of THE VIEWS PROPERTIES, including:

  • The web-hosting and WordPress storage provider.
  • The Microsoft 365 email provider.
  • Providers of support, maintenance, security and technical website management services.
  • Professionals or service providers whose involvement is necessary to respond to a specific request from the interested party.

These service providers will process the data in accordance with the instructions of THE VIEWS PROPERTIES and the corresponding contractual obligations regarding confidentiality, security and data protection.

The data may also be disclosed to public administrations, authorities, courts and tribunals when legally required.

8. International Data Transfers

Some technology providers may use infrastructure, affiliated companies or subprocessors located outside the European Economic Area.

Where an international data transfer takes place, it will be carried out on the basis of an adequacy decision issued by the European Commission, Standard Contractual Clauses or another mechanism recognised under European regulations that provides appropriate safeguards.

Users may request further information about the safeguards applied by writing to info@theviewsproperties.com.

9. Rights of Data Subjects

Users may exercise the following rights:

  • Access: to find out which personal data is processed by THE VIEWS PROPERTIES.
  • Rectification: to request the correction of inaccurate or incomplete data.
  • Erasure: to request the deletion of personal data when it is no longer necessary.
  • Objection: to request that personal data not be processed under certain circumstances.
  • Restriction: to request the temporary restriction of processing.
  • Data portability: to receive the data provided in a structured, commonly used and machine-readable format, where applicable.
  • Withdrawal of consent: to withdraw previously given consent at any time.

To exercise these rights, the interested party may send a request to:

Email: info@theviewsproperties.com
Postal address: Calle Pere Francés, 9, 3rd floor, Office 307, 07800 Eivissa, Illes Balears, Spain.

The request must specify the right the interested party wishes to exercise and include the information necessary to verify the applicant’s identity. Additional identification documents will only be requested when necessary to confirm their identity.

10. Complaints to the Supervisory Authority

If the interested party considers that the processing of their personal data does not comply with applicable regulations, they may submit a complaint to the Spanish Data Protection Agency:

Spanish Data Protection Agency
www.aepd.es

Before submitting a complaint, the interested party may contact THE VIEWS PROPERTIES at info@theviewsproperties.com in an attempt to resolve the matter.

11. Automated Decision-Making

THE VIEWS PROPERTIES does not make decisions based solely on automated data processing that produce legal effects or significantly affect the user.

It also does not create automated user profiles based on the information provided through the contact forms.

12. Children’s Data

The website and its forms are not intended for children under the age of 14.

THE VIEWS PROPERTIES does not knowingly collect personal data from children under this age. If it becomes aware that a child has provided information without the appropriate authorisation, the necessary measures will be taken to delete it.

13. Data Security

THE VIEWS PROPERTIES applies technical and organisational measures designed to protect personal data and prevent its loss, alteration, unauthorised access or disclosure.

However, no system connected to the Internet can guarantee absolute security. Users should avoid including particularly sensitive or unnecessary information in forms or communications.

14. Cookies

The website may use technical cookies and, when authorised by the user, analytical or other types of cookies.

Detailed information about the cookies used, their purposes and duration, and how to withdraw consent can be found in the Cookie Policy.

15. Third-party Links

The website may contain links to third-party websites or services. THE VIEWS PROPERTIES does not control their privacy policies and is not responsible for the processing of personal data carried out by those third parties.

Users are advised to review the privacy policy of each external website before providing personal information.

16. Changes to This Policy

THE VIEWS PROPERTIES may update this Privacy Policy to reflect legal or technical changes or changes related to the processing activities carried out.

Where the changes are significant, users will be informed through the website or by other appropriate means.

Last updated: September 2026.

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